Current order processing time: 3-7 business days.
PLEASE NOTE: Sales from Black Friday weekend and other promotions may incur longer production times. If you order is a gift or needs to be delivered by a certain date, please e-mail us with your order number and we will do our best to get it sent quickly or offer substitutions.
Limited Phone Assistance: Due to ongoing challenges in getting supplies, staff shortages, and safety measures with scheduling, plus our dedication to maintaining family time outside of work, our phone support is currently limited. E-mail is the BEST way to contact us and we will try to reply to you within 24 hours. You can use the contact form here or e-mail firstname.lastname@example.org
We appreciate your business more than ever and thank you for your patience during this crazy time! - Jennifer
SHIPPING DELAY INFORMATION:
Most of our retail orders are shipped USPS Priority Mail and while this service is supposed to be guaranteed for 2-3 day delivery anywhere in the country, on a rare occasion we are seeing packages sit in distribution centers for 3-9 days without warning. This is as frustrating to us as it is to you, but this service is still our best option to keep our shipping rates affordable for everyday service.
If your order or gift is especially urgent or needs to arrive by a certain day, please e-mail email@example.com and we can offer expedited shipping services to meet your need, including UPS or Fedex.
OUT OF STOCK & DELAYED PRODUCTS:
(List of current delayed & out of stock products below)
Due to the ongoing COVID 19 pandemic, while we are still working and shipping products, some of our supplies, especially packaging materials and bottles, are going out of stock with no notice to us.
The national and global supply chain is seeing shortages and delays that affect every industry. We will try to keep an up to date list here of products that we currently are not able to ship, but sometimes order volume can wipe out our supply unexpectedly.
Some products may come to you packaged in a slightly different shape or design than you're used to, but we promise to ALWAYS send you as much or more product than you paid for. We will not short you, we promise!!!
PLEASE make sure to include your phone number and email on your order so we can contact you in case of a substitution.
We will not bug you, pinky promise! We are all praying for a fast and true solution to this situation and ask for your grace and patience with us and every other small business during this time. If you have any questions whatsoever, feel free to email us and we'll respond as soon as possible! Thank you so much for your continued support and prayers, stay safe and well!
Hugs & blessings;
Owner - Ladybug Blessings & Peaceful Places Candles
CURRENTLY DELAYED // OUT OF STOCK
Simply Solid Lotion FLATS: Due to packaging shortages and costs, we have been forced to discontinue our simply solid lotion flats at this time. Never fear! Our Simply Solid Lotion travel sticks are improved and will serve your needs just as well, we hope!
BOTTLED PRODUCTS: Nearly ALL of our bottled products are looking slightly different right now. Your pump lotion, hand soap, bug spray, body spray, or body wash may come in a slightly different color or shape than you are used to, but we promise that you will get the correct amount of product! We will get back to normal packaging as soon as we possibly can.
We are still occasionally seeing unexpected product or fragrance shortages, if your order is affected we will contact you. Thank you so much for your patience and continued support!